Support
These guides give you step by step instructions on how to integrate your business with Voice Commerce and start accepting payments quickly. If you need additional help you can contact our team of experienced technical support consultants who will be more than willing to help ease your transition to Voice Commerce.
The e-Commerce VoicePay Technical Integration Guide will guide you through the process of integrating VoicePay to process payments for customers buying from your online store. The guide explains how to integrate your site with the VoicePay secure payments pages, how to setup secure transaction callbacks so you know when a customer has made a purchase, and how to use the VoicePay merchant administration system.
Download the e-Commerce VoicePay Technical Integration Guide (PDF 69kb)
The m-Commerce VoicePay Mobile Technical Integration Guide will guide you through the process of using VoicePay to enable your customers to purchase your products using just their mobile phone when they see your products advertised in print media or on TV. The guide explains how to get started with VoicePay Mobile including how to purchase and use product codes, how to setup secure transaction callbacks so you know when a customer has made a purchase, and how to use the VoicePay merchant administration system.
Download the m-Commerce VoicePay Mobile Technical Integration Guide (PDF 54kb)
The Remote Interface VoicePay Technical Integration Guide will guide you through the process of integrating VoicePay to process payments for customers buying from your online store. The guide explains how to integrate your site with the VoicePay where you collect all customer and card details on your site and pass to the remote interface for authorization. It also explains how to receive and interpret the response to card authorization requests and how to use the VoicePay merchant administration system.
Download the Remote Interface Technical Integration Guide (PDF 56kb)
The VoicePay Mobile API Technical Integration Guide explains in detail how to integrate your business to the VoicePay payment processing system.
Download the VoicePay Mobile API Technical Integration Guide (PDF 46kb)
The Chargeback and Anti-Fraud Guide will give you an overview of what chargebacks are and how to protect yourself against fraud.
Download the Chargeback and Anti-Fraud Guide (PDF 154kb)
Our Merchant Signup Guide explains the process from applying for a Merchant account to being approved.
Download the Merchant Signup Guide (PDF 348kb)
Our Merchant Admin Guide provides an introduction to navigating the Merchant Administration System (MAS).
Download the Merchant Admin Guide (PDF 631kb)